Latest on Innovation Metrics
Posted by Plish on November 14, 2008
InnovationLabs has published a white paper on innovation metrics. While intriguing in its breadth, I’m not totally sold on the proposed metrics contained therein. Too many of these metrics can be “padded” so that when it comes times to performance reviews people will be rushing to fill their quotas of “customers seen” or “ideas generated” just so they can claim they’re innovative.
Many of the other metrics are based upon “what was done”, or “what was the return on x project”. While necessary to somehow measure, these types of metrics lag and are like reacting to a fever of 105F after the person’s fever dropped to room temperature becaue he/she cooked.