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Archive for the ‘The Human Person’ Category

Empathic Empowerment Key to Transcending Innovation-Stifling Environments

Posted by Plish on November 23, 2017

Humans have a limited amount of bandwidth available for innovation.  Stress and creative thinking are intimately inversely related in our brains.  Increase stress levels and creative problem solving capability goes down.

People who live in high stress situations,  who face financial challenges daily, who are constantly bombarded by stimuli that evoke negative emotions, have a difficult time  thinking creatively.  This is because we expend brainpower when we have to cope with stress.

It’s also typically true that the best solutions to problems come from those people who are immersed in those problems.  The ‘insider’ is usually better able to come up with solutions than an ‘outsider’.  But there’s a catch.  Because of this innovation/stress relationship, if ‘insider’ people are overly stressed, they can’t come up with solutions to the problems that surround them.  So, the best solutions are prevented from materializing by the very environment that needs to be changed.

The first step then to  creatively and successfully solving problems in high stress environments is to help individuals deal with the stress.

A non-profit called EMPath is doing that by using brain science to enable people to deal with life’s pressures and take control of their lives — even if it’s one small step at a time.

When people are more in control, then stress levels go down.  Stress goes down, the brain energy bank doesn’t get depleted, and creative problem solving ability can go up.  The result is that people can now think of ways to improve their lives, their families and their neighborhoods.

During this Thanksgiving holiday, let’s make  a point of living our thankfulness by living with empathy, empowering others, lessening the burdens that people feel.

The result is more clarity, more peace, more potential unleashed to make the world a better place.

Happy Thanksgiving!!!

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Posted in culture of innovation, idea generation, innovation, Innovation Tools, problem solving, Social Innovation, stress, The Human Person, Wellness, Workplace Creativity | Tagged: , , , , , , , | Leave a Comment »

The Innovator’s New Year Resolution

Posted by Plish on January 10, 2017

Twenty-Nine Percent

That’s the percentage of people that aren’t keeping their resolutions after 2 weeks.

What I’m going to propose a is pleasant and powerful resolution that Innovators of all types have implemented in their lives.

 

SIGNIFICANT THINGS

Great discoveries, great designs, innovations of all types,  occurred when people saw the significant hidden in the insignificant.  Be open to the unexpected and don’t belittle the insignificant!

SIGNIFICANT PEOPLE

In fact, the history of the human race is replete with people who have humble, insignificant beginnings, or were viewed as insignificant people because of the color of their skin, the country or caste of their birth, their religion, their sex – they were viewed as people who weren’t worth paying attention to.  Yet, these people changed the world.

OBSERVE

Pay attention.  Look deeply at the insignificant.  Don’t just cast it away and call it “waste”,”lesser”, “pointless”, “negligible”, “inconsequential”.

APPRECIATE EVERYTHING – AN INNOVATOR’S RESOLUTION

Only when you appreciate everything will you see opportunities for improvement, for elevation, for partnerships,  renewal, growth, friendships and more.  Missed opportunities will be few and far between.

AND WHEN IT’S NOT THERE, GIVE SIGNIFICANCE

Often the insignificant is only insignificant because it hasn’t been given the opportunity to be significant.  Empower.  Elevate.  Understanding the insignificance enables you to create significance.

BE AN INNOVATOR

Design a better world.  People are yearning to be more, experience more.  You are the one to provide it. It starts with open eyes, an open mind and an open heart.

It starts with you…

 

 

 

 

Posted in creativity, Design, innovation, problem solving, Social Innovation, The Future, The Human Person | Tagged: , , , , , , , | Leave a Comment »

Live the Innovator’s Spirit – Thank You, John Glenn

Posted by Plish on December 9, 2016

…Explosions…  

We can watch them and marvel, or we can ride them to the stars.

John Glenn rode them.

He piloted human innovation at the cutting edge and was rewarded with the wonder of seeing four sunsets in a day.

“I suppose the one quality in an astronaut more powerful than any other is curiosity. They have to get some place nobody’s ever been.”- John Glenn

If you want to innovate, go where someone else has never been.  Make the trail. Make your way. Explore. Prototype. Test. Don’t just dip your toe into the water.  Dive into the waves.

“We used to joke about canned men, putting people in a can and seeing how far you can send them and bring them back. That’s not the purpose of this program… Space is a laboratory, and we go into it to work and learn the new.” – John Glenn

Be part of the experience. Empathize. Understand.  The New begets The New.

“To sit back and let fate play its hand out and never influence it is not the way man was meant to operate.” – John Glenn

 Multiple possibilities exist.  Don’t try and predict it.  In the certain-ness of uncertainty, Make the Future.

“Fear connotes something that interferes with what you’re doing.” – John Glenn

Fear blinds. Fear creates hesitation.  The New is needed, now.  The world needs you to be fearless.

“I’m not interested in my legacy. I made up a word: ‘live-acy.’ I’m more interested in living.” – John Glenn

Live.  Don’t look back.  Look forward.  Look up, down, left, right, and within.

“We have an infinite amount to learn both from nature and from each other.” – John Glenn

Learn.  Learn what works, what doesn’t, and why.  Learn from great teachers.

Be a great teacher of Innovation!

God Speed on Wings of Angels, John Glenn.

 

“Old folks have dreams and ambitions too, like everybody else. Don’t sit on a couch someplace” – John Glenn, July 18, 1921 – December 8, 2016

All quotes courtesy of Brainy Quote and AZ Quotes

 

 

Posted in culture of innovation, Design, innovation, NASA, Social Responsibility, Sustainability, The Future, The Human Person | Tagged: , , , , , , , , | Leave a Comment »

Innovation and Independence Both Start with”I” (Happy 4th!)

Posted by Plish on July 4, 2016

Innovation and Independence both start with “I”. It’s not a coincidence!

This country was founded by people who said, “I am going to make a difference!”

Those are the same words spoken by entrepreneurs and innovators world wide.

Not to mention that research shows that when fear is low, innovation is high.  So work to make your country, your work, neighborhood, homes, and your self, less fear filled!  Work towards creating a world where each person, each “I” can say with the Declaration of Independence:

We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.

Provide safe spaces where people (yourself included!) can innovate and grow.   Allow innovation to flourish and you will indeed make the world a better place, one innovation at a time!

Happy Independence Day!!  Happy 240th Birthday, USA!

 

 

 

Posted in culture of innovation, Design, Human Rights, innovation, Social Innovation, The Human Person, Workplace Creativity | Tagged: , , , , , , , , , , , , | Leave a Comment »

Battling Negative Body Perceptions by Designing Life-Giving Experiences of Self

Posted by Plish on September 25, 2015

A friend of mine who is an art teacher, shared a recent experience.

Her class of 1st graders had just finished their Mondrian artworks and they were placing them on a rack to dry.  As one girl approached the rack, she slowly, and respectfully, placed her masterpiece on the rack and kissed it gently.

A gentle acceptance of beauty…

She saw the creative wonder that came forth from her hands, from her soul, and she appreciated it, and loved it…

Why can’t we do that with ourselves?

We are amazing, creative wonder-filled beings and yet we often focus on the negatives, focus on what’s wrong with ourselves, our bodies, and we let that negativity define us.

Today, while sitting in a hospital waiting room, I read this article in Brava Magazine:

Our Bodies Ourselves

Learn To Love What You See In The Mirror

Women have an especially hard time seeing themselves as they truly are in today’s culture.

  • Do you know any girls six to eight years old?  Almost half of them would rather be slimmer.
  • Know adolescent girls? Odds are that they’ve dieted and thought about weight loss even though they were normal weight.
  • Eating disorders are 400 percent more prevalent than in the 1970’s
  • It takes seeing only 11 images from the media for women to have feelings of body dissatisfaction, and anxiety over their weight.

11 images…

This article has some heartfelt and practical advice for overcoming negative body images.  It’s about redesigning your perception of your self.  It’s about seeing yourself as more than what media images, and the culture at large, will have you believe you are.

Know you are more.

You are Beauty.

You Are Light.

Share YOU!

Some years back, a friend, an artist, was going through multiple challenges. She saw herself as unattractive and overweight, and couldn’t see herself otherwise.  She couldn’t even appreciate her own art, the works of her hands.  Her self-perception was crippling her ability to share of herself.  She thought she was a no one, and was in a depression.  I wrote the following song for her.  I feel it compliments the article in Brava.

So many faces
the woman, the lover, the poet, the artist
You look into the mirror
ask “Is it really me?”

For every drop of rain that falls
every tear that touches sky
every breath mingling with stars
why should there be any doubt
of who you are?

It’s clear to me
so many faces, so much love, so much beauty
Mystery is not defined it’s experienced
and loved in silence…

For every drop of rain that falls
every tear that touches sky
every breath mingling with stars
why should there be any doubt
of who you are?

You
Just be you
Just be you
Just be you
just be you…

***

We are not defined by what others say.

Let’s design ways to help people, especially women, see themselves as they really are.  There’s a wonderful program synthesizing yoga, community and service, at Eat, Breathe, Thrive.  Check them out!

I’d love to hear your ideas for fostering self-acceptance, especially pertaining to disordered eating and negative body image,

Posted in Authenticity, Design, Healthcare, The Human Person, Wellness | Tagged: , , , , , , , , , , , , , , , , , , , , , | Leave a Comment »

Making Lightning – The Creative Spark in All of Us

Posted by Plish on August 7, 2015

The sky went from sunset blue to thick blackness that the windshield wipers swiped at with futility.  The rain pounded the the car and an uneasy, queasy feeling filled the air as a tornado warning was issued.

I drove the rest of the way home and parked.  To the west the worst was already breaking and salmon patches of sunset backlit clouds.   To the north the blackness churned and lightning crackled from cloud to cloud as the thunder rumbled without pause.

(Mouse over and Click the play arrow and continue reading on the other side)

***

CREATIVITY!!!

It’s in you!

That same power.

You’ve experienced those shocks that startle when you touch a doorknob on a dry day.

This is bigger and can change the world.

Lightning bridges gaps – tremendous expanses of space.  It’s possible because of the difference in charge, a difference in potential.   Lightning finds its way.

But you need to provide the stuff for creativity to happen.

Observe, read, smell, taste, listen, touch, dream!  Understand the challenges you want to solve and then look at them from a different perspective, and then another, and then another!

Allow those differing perspectives to mix  together and the clouds will rumble, the sky will flash, creativity will happen.

It’s in you.

Be YOU!

 

Posted in Authenticity, brainstorming, Creative Environments, Creative Thinking Techniques, creativity, culture of innovation, Design, idea generation, imagination, innovation, Nature of Creativity, observation, problem solving, The Human Person, Workplace Creativity, ZenStorming | Tagged: , , , , , , , , , , , , , , , | Leave a Comment »

Designing Patient Experience at RSNA14

Posted by Plish on December 1, 2014

Today was my first day at the Annual Radiology Society of North America (RSNA) Meeting.  It’s a great conference to see what’s new in minimally invasive diagnosis and treatment.  What was especially evident was the emphasis on patient experience, on making the healthcare experience less intimidating and more interactive.

These machine wraps and environments from Bear Facts Entertainment make the environment more inviting and less intimidating for children (and this helps put parents at ease!)

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Check out these Star Wars-eque looking MRI imagers from Chinese Company: Magspin Instrument Co

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There are HD screens and vendor displays that deal exclusively with creating beautiful environments, like the works of  Physicist turned artist, Arie vant’ Riet:

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Finding ways to enable radiologists and patients to share images and information across the myriads of health record systems is also integral to giving patients greater control of their healthcare.

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There were also devices like the Medspira Breath Hold  system that help patients interact with the process to better improve the quality of images, or radiation treatments.

Last, but by no means, least, there’s the flare of Fischer-Giotto.  Fischer Medical Technologies conveys the elegant curves and movements of their digital mammography systems through a logo that seems more apropos on Michigan Ave than in a Radiology Conference.WP_20141201_010 (Copy)

It’s clear (Thankfully!!) that the healthcare industry is beginning to recognize that there’s more to

healthcare than just “Take two of these, four times a day, and call me in a week.”

 

I’ll be bringing you more from RSNA as the week continues! Would love to hear the thoughts of others that attended the conference.

Posted in Arts, children, Customer Focus, Design, Ergonomics, Experience, Healthcare, Medical Devices, The Human Person, Wellness | Tagged: , , , , , , , , , , , , , | Leave a Comment »

Designing and Curating Perceptions of Vodou (Part Deux)

Posted by Plish on November 8, 2014

At the end of my last post on the Vodou Exhibition at Chicago’s Field Museum, (you might want to click the link and give it a read if you want to come up to speed,) I mentioned that I’d visit the exhibition again  and see if my thoughts changed.

I did.

They didn’t.

Friday night was an event in which Chicago’s Haitian community welcomed the new exhibit with delicious verve (See Figure 1 below).  It was a great opportunity to speak with artists and others about the exhibit, to get their opinions.

Many of theirs were similar to mine.

However, I did do something different this time. I spent more time looking up at the banners, and I spent more time on the artifacts that didn’t appear to be from secret societies.  (I didn’t just look, I studied, read, worked at really trying to understand.) In the end, this lightened the experience considerably, but did it dispel the overall dark vibe of the exhibit?

No.

What will help?

My suggestions for event would be the following.

  1. Change the banners that are used for publicity.  They contain Secret Society Lwa.  Do something lighter.
  2. Tell a story with the exhibition.  Start with the misconceptions you want to dispel, the points you want to get across. Then start dispelling and telling the story of Haiti and Vodou. Explain the day to day in Haiti and where Vodou fits.  Show how it interacts with other religions – perhaps even how families often practice Catholicism and Vodou simultaneously.
  3. Build an elevated area that is behind a red curtain (or make the curtain look like a forest covered mountainside. )  Entitle that section: “Inside Vodou’s Secret Societies”.  Maybe put a small disclaimer at the beginning saying small children might be disturbed by what’s inside.  Put those Secret Society artifacts (an example of which is in Figure 2 below), behind the curtain and out of the main stream of the exhibit.  Make sure it’s not somewhere in the middle of the exhibit.  The Secret Societies are not mainstream and mixing these artifacts in with the everyday artifacts mischaracterizes what many people experience in everday Vodou.  However, Secret Societies need to be referenced in the everyday exhibits- after all, they did indeed impact Haitian life. I also believe that ‘hiding’ the Secret Society artifacts will do another thing: people will slow down.  When people are in fearful situations, they tend to move more quickly. If you want people to move slowly and observe – hide the dark stuff.
  4. Children are noticeably absent from many of the videos and explanations.  Of the Haitians I spoke with, all of them had non-intimidating memories of Vodou as a child.  They remember the brightness, the music, the activity on Holidays.  If a child can feel it, adults will too.
  5. Move explanations closer to artifacts and make them readable without having to bend neck or body.  Bring banners closer to eye level.  Create exhibits that allow the most visitors to stand straight and tall.  Haitians wanted this (and still do!) and Vodou helped them.
  6. Include more ways for people to interact and touch.  Granted, the artifacts at the exhibition are were used in Vodou and as such, are not open to touching.  But, there are other ways to help people to hear, taste, feel, smell, touch.  Drumming is key to Vodou.  Let people make virtual drums (or real ones!) Get innovative!
  7. Provide more of the beauty of Haiti! More green, more color, breezes, salt water aroma, music, you get the idea.  Vodou is about the interconnectedness of all things, life, death, sky, earth, plants, water, etc.  Set more of the context, not just socio-politically (which incidentally, this exhibition did a better job of doing.)
  8. End the exhibition showing how Haiti is growing (albeit slowly and painfully at times) and what challenges lie ahead.  Reiterate how Vodou has been a misunderstood part of the process, that Vodou comes from the heart of the Haitian culture and it’s been responsible for establishing a spirit of  (and physical!) freedom in a nation.  Show bright artwork that comes from Haitian artists, even those works from those mounted by spirits.

With the above changes, I believe the exhibit would better accomplish its goal of dispelling misconceptions of Vodou.

I’d love to hear your thoughts and what you’d do!

Consul General of Haiti, Lesly Conde

Figure 1. Consul General of Haiti, Lesly Conde

Secret Society Lwa

Figure 2. Secret Society Lwa

Yes, I even spent more time looking at the mirrots

Figure 3  Yes, I even spent more time looking at the mirrors.  This was one of the more mellow looking mirrors

Posted in Arts, Authenticity, Conveying Information, creativity, curation, Design, Education, Experience, Information Visualization, Politics, prayer, Religion, Spirituality, The Human Person | Tagged: , , , , , , , , , , | Leave a Comment »

How Curation and Design Didn’t Dispel the Darkness of Vodou (Which is NOT Voodoo)

Posted by Plish on November 3, 2014

I had an opportunity to go to a Member’s Only night at Chicago’s Field Museum.  The event was in honor of the opening of a new exhibition entitled: Vodou – Sacred Powers of Haiti.

One of the highlights of the night was a discussion led by Field Museum Exhibit Project Manager, Janet Hong. On the panel were Dr. Serge Pierre Louis and Kira Tippenhauer.  Both people are Haitian born, and brought unique perspectives on Vodou (which is considered different from Voodoo, which is identified with New Orleans)

From Left to Right: Dr. Serge Pierre Louis, Kira Kira Tippenhauer, and Janet Hong.

Figure 1  From Left to Right: Dr. Serge Pierre Louis, Kira Tippenhauer, and Janet Hong.

To start the discussion, Ms. Hong asked for Dr. Serge’s and Kira’s impressions of the exhibit.  Their answers were not, judging from the reaction of Ms. Hong, what she expected.

Kira’s first word was “dark”, and she spoke the word with a hint of disappointment in her voice.  Clearly she did not want to say those words.  She struggled for more words…  Dr. Serge chimed in and agreed, and used the word “ferocious”, to which Kira agreed it was the word she’d been searching for.

Dark…Ferocious…

Those are the types of words you’d expect to hear from people who are unfamiliar with Vodou.  Those words describe my impression of the exhibit and the impressions of others I spoke to as well. Unfortunately, those were the impressions that the exhibition team was trying to dispel: “…the exhibition team made a concerted effort to eschew the image of vodou as a “scary” or “spooky” subject…seemingly-macabre motifs like skulls, bones, skeletons and weaponry are represented in a reverent light, similar to the role of decorated and candy skulls as part of Dia de los Muertos in Mexican culture. Images of Vodou as dark and death-centric stem from misrepresentations the exhibition aims to dispel.”

So, where did the exhibition go wrong?  How does something that’s supposed to dispel perceptions of darkness, perpetuate it? How does darkness permeate when Haitians live in perpetual summer, lush greenery, flowers and nature, and live life filled with joyous dance, song, and savory foods?

It’s not like the exhibit was designed in an asympathetic manner.  The exhibit was co-designed by Rachel Beauvoir-Dominique, who is a PhD anthropologist and practicing Vodou priestess.  Yet, design and curation did not harmoniously weave an experience that dispelled misrepresentations of Vodou, and instead, darkness prevailed over experiential light.

Why did this happen?

The exhibition is not brightly lit. (The pictures I took below give the impression lighting was quite bright. This is a side-effect of the camera settings used because flash is not allowed)

While not necessary per se, there is scant multimedia and no interactive technology  at all.  Again, Vodou seems to be very tactile and sensory based.  Not having ways to interact in some way was a negative.

The layout was not easy to take in.  There is a wall explaining the history of Haiti’s struggles and victories and it runs into a wall at the end.  When you finish reading you are right next to the entrance to the exhibit. (This is visible in Figure 4. below.  The ending is behind the lwa in the corner by the drapes.) You literally have to start the exhibit over again, and you’re put into the flow of those entering.

Then there’s the  upper and lower displays.  Even though everything is on one floor, it is actually split into two halves, either by accident or by design.  Sculptural works are on ground level, and beautifully decorated, brightly colored ceremonial banners, as well as many artifacts, are hung high above.  As a result, artifact descriptions are not correlated directly to their artifacts in an intuitive manner, hence there’s confusion about what description belongs with what.   The descriptions are also written with uncomfortably small letters.   It forces people to bow their heads and/or hunch their shoulders and/or bend ever so slightly to read.  This posture is uncomfortable and is also one of vulnerability, and people don’t like to be vulnerable in front of something that they don’t know, especially if it looks scary!

Forcing people to look down also had an unfortunate side effect.  Beautiful, sparkling banners that radiate light,   Read the rest of this entry »

Posted in Arts, Case Studies, Conveying Information, curation, Design, Experience, Information Visualization, Politics, Religion, Society, Spirituality, The Human Person | Tagged: , , , , , , , , , , , , , , , , , , | 2 Comments »

Designing Delighting Moments – Sing “Hello” to Dr. Carey Andrew-Jaja

Posted by Plish on October 14, 2014

This video is the definition of delighting customers.

It’s no secret that delighting customers is extremely profitable. But it can also have another side effect.  It can create a better world.

Enter Dr. Carey Andrew-Jaja.  This “Singing Doctor” has sung to more than 8000 babies as they entered the world.  His expression of joy, at a time of joy, brings joy to healthcare practitioners and patients alike.

Says Dr. Andrew-Jaja, :”Each of us has to find a way — in medicine and other walks of life — to communicate a cheerfulness to those we work for and with, and it keeps everybody happy.”

Or, as Disney says: “Every leader is telling a story about what they value.”

It’s the commitment to a value that empowers someone to stand firm in those behaviors that may elicit judgment.  This Doctor values the joy of a new life being born, and thus creates an environment of joy, anticipation, and excitement through song.  Everyone present can’t help but be touched.  In fact, people even make musical requests ahead of time!

What is truly amazing about this, is that if someone were tasked with designing a more delightful birthing experience there would no doubt be suggestions around the check-in and discharge processes, the use of the best drugs, pleasant and calming aromas and colors in the patient rooms, etc..  Perhaps someone would suggest music in the background.  But, few would suggest that the doctor lead everyone present at the birth, in a chorus of “Happy Birthday!”

Delight is a phenomenon of the Now.  It is about presence.  If you want people to experience delight, delight must be present.  Presence is best mediated through personal interaction.  I’m here, with you.  You’re here, with me.  We are together. This is what we are experiencing!  This is ours, this is yours.  Own it. Revel in it. Be free to experience it.

Research shows that delighting customers starts with putting employees first.  By doing this, delight is made present in  employees.  This pool of delight can then be freely experienced by others.

Remember this video.

Think of what it represents.

Joy. Courage. Family. Life. Love.

This is delight!

Now, make that present in your day.

Posted in Authenticity, Customer Focus, Design, Experience, Healthcare, Service Design, The Human Person | Tagged: , , , , , , , , , , | Leave a Comment »

 
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